Terms of Service

These Terms of Service ("Terms") are a legal agreement between you and Flight Trace LLC, a Delaware limited liability company doing business as FlightTrace ("FlightTrace," "we," "us," or "our"). These Terms govern your access to and use of flighttrace.co and the FlightTrace research platform, including the website, account features, dashboards, alerts, data visualizations, community access made available with a subscription, and related services that we make available for individual users (collectively, the "Service").

1. Acceptance and Scope

By creating an account, clicking or checking a control that states you agree to these Terms, purchasing or renewing a subscription, or otherwise using the Service after these Terms are presented to you, you agree to be bound by these Terms and by the policies expressly incorporated into them, including the FlightTrace Privacy Policy, Acceptable Use Policy, Subscription, Cancellation & Refund Policy, and Community Rules to the extent you use the community. If you do not agree, do not create an account, purchase a subscription, or use the Service.

The Service is offered only for individual accounts under these Terms. Institutional, enterprise, team, multi-user, API, bulk-data, redistribution, or systems-integration use requires a separate written agreement with FlightTrace. Nothing in these Terms obligates FlightTrace to offer an institutional product or any feature that is not included in your current plan.

If a checkout page, order page, promotional offer, or other written plan description states a specific subscription term, price, usage limit, or feature entitlement that conflicts with these Terms, that specific commercial term controls for that subscription to the extent of the conflict. All other provisions of these Terms continue to apply.

2. Eligibility and Accounts

2.1 Individual users only

You must be at least 18 years old and legally capable of entering into a binding contract. You may register only for yourself. You may not create or use an account on behalf of an organization under these Terms, share an account with another person, or transfer an account without our written permission.

2.2 Registration information

You must provide accurate and current account information and keep it updated. You are responsible for maintaining the confidentiality of your credentials and for activity under your account. Notify us promptly at admin@flighttrace.co if you believe an account or credential has been compromised.

2.3 Account verification and security

We may require reasonable authentication or verification steps to protect your account, prevent fraud or abuse, or administer subscription changes and cancellation. We may temporarily restrict access while investigating suspected compromise, abuse, unlawful use, or credential sharing.

2.4 Evaluation preview

FlightTrace may manually approve a limited evaluation preview, currently designed as a single 72-hour preview per person. An evaluation preview does not require a payment card, does not automatically convert to a paid subscription, and does not authorize any charge. Preview users remain subject to these Terms and the incorporated policies. FlightTrace may revoke a preview for abuse, security, legal, or operational reasons. If a preview user later chooses a paid subscription, the then-current paid offer and checkout terms apply.

3. Subscriptions, Automatic Renewal, Billing, and Cancellation

3.1 Paid plans

Certain Service features require a paid subscription. The price, billing interval, initial term, renewal term, included features, and any promotional or price-lock terms are the terms displayed to you at checkout or otherwise confirmed in writing when you subscribe. Fees are stated in U.S. dollars unless the offer says otherwise.

3.2 Automatic renewal

If you choose an automatically renewing subscription, the subscription renews for the renewal period disclosed at checkout unless you cancel before the applicable renewal. Before you subscribe, we will present the automatic-renewal terms clearly and conspicuously near the request for your affirmative consent. We will not treat silence, inactivity, or a prechecked box as your consent to automatic renewal.

3.3 Billing authorization

By submitting a payment method and affirmatively accepting an automatically renewing offer, you authorize FlightTrace and its payment processor to charge the disclosed subscription fees and applicable taxes to that payment method at the disclosed billing frequency until you cancel or the subscription otherwise ends. Payment processing is provided by Stripe. FlightTrace does not receive or store your full payment-card number.

3.4 Acknowledgment and renewal notices

After an online purchase, we will provide an acknowledgment in a form you can retain that identifies the subscription and its renewal terms, states our cancellation and refund policy, and explains how to cancel. We will also provide renewal, annual, fee-change, promotional-period, and other notices when and within the time periods required by applicable law. Electronic notices may include a direct link to the online cancellation process. FlightTrace may use Stripe, Resend, or another disclosed service provider to transmit or administer those notices, but FlightTrace remains responsible for the subscription terms it offers.

3.5 Cancellation

You may cancel an automatically renewing subscription at any time. If you subscribed online, you may cancel online through the Stripe Customer Portal or another cancellation control made available from the Service. We will not require you to telephone us or engage in steps that obstruct or unreasonably delay online cancellation. If account authentication is required and you cannot or do not wish to authenticate online, you may request cancellation by email at billing@flighttrace.co.

Unless a written offer states otherwise or applicable law requires an earlier end date, cancellation stops future renewals and takes effect at the end of the then-current paid subscription period. You may continue to use the paid Service through that period, subject to these Terms.

3.6 Refunds

Except where a written money-back guarantee or other written offer expressly provides otherwise, fees are nonrefundable after they are charged, and we do not provide prorated refunds or credits for unused time, partial periods, downgrades, or cancellation during a paid period. This rule does not limit any refund, cancellation, or other right that cannot lawfully be waived. The separate Subscription, Cancellation & Refund Policy provides additional operational details and is incorporated into these Terms.

3.7 Price changes and promotional rates

We may change subscription pricing prospectively. We will provide advance notice of a fee change when required by law before the new fee is charged, together with information on how to cancel. If a written offer states that a founding or other rate remains locked while a subscription remains continuously active, that price commitment applies to that active subscription according to the offer terms. A higher price charged to later new subscribers does not change an existing locked rate. A cancellation and later resubscription does not preserve a prior promotional or locked price unless the written offer expressly says otherwise.

3.8 Failed payments and taxes

If a charge is declined, reversed, or remains unpaid, we may retry the payment method during the payment-retry or grace period stated in the applicable offer or account notice and may suspend paid access while the amount remains unpaid. A temporary failed payment does not by itself end a continuously active founding-price commitment during the disclosed retry period. If the subscription is canceled or terminated after the retry period without successful payment, any founding or promotional price lock ends unless the written offer expressly states otherwise. You are responsible for taxes imposed on your purchase other than taxes measured by FlightTrace's net income. We may use a third-party provider to calculate or collect applicable taxes.

4. Nature of the Service

4.1 Research tools, not advice or execution

FlightTrace organizes and analyzes aviation-related data and presents historical activity, company-level context, statistical comparisons, alerts, and other research outputs. The Service does not tell you whether to buy, sell, hold, or otherwise transact in a security or other financial instrument. FlightTrace does not accept trading discretion, execute orders, route orders, hold customer funds or securities, or provide individualized portfolio or suitability recommendations.

4.2 Interpretation remains with the user

Any interpretation, thesis, inference, or decision you draw from the Service is your own. You are responsible for conducting independent research, evaluating uncertainty and data quality, and complying with any law, professional rule, employer policy, personal-trading restriction, preclearance requirement, blackout period, restricted list, fiduciary obligation, or other duty that applies to you.

4.3 No prediction or causal statement

Labels such as anomaly, baseline, surge, convergence, rare location stay, weekend activity, alert, signal, pattern, or similar terms describe statistical or observational conditions in the underlying dataset. They are not statements that a merger, acquisition, financing, transaction, corporate action, or other event is occurring, has occurred, or is likely to occur. Correlation, timing, or unusual activity does not establish causation or future performance.

5. Data Sources, Accuracy, and Availability

5.1 Sources and analytical processing

The Service may use public, commercially available, licensed, historical, archived, third-party, and FlightTrace-generated data and analytical processing. Sources may include ADS-B broadcasts, aviation records, company information, geographic information, and other datasets relevant to the Service. FlightTrace may clean, normalize, combine, enrich, classify, compare, or otherwise process source data to provide the Service.

5.2 Inherent limitations

Source data and analytical outputs are subject to gaps, latency, reporting errors, stale records, identifier changes, receiver coverage limitations, provider outages, software defects, classification errors, and other imperfections. Aircraft and company associations shown by the Service may be inferred from multiple sources and may be incomplete or wrong. An association does not establish current legal ownership, beneficial ownership, passenger identity, flight purpose, company authorization, or the reason for any movement.

5.3 No real-time or mission-critical use

Even when the interface uses terms such as live, recent, current, or alert, the Service is not a certified aviation, safety, navigation, surveillance, compliance, emergency, or market-data system. Do not use it to locate or track an individual person, direct an aircraft or other operation, satisfy a regulatory reporting obligation, execute a trade, or make another time-critical decision.

5.4 Corrections and recalculations

FlightTrace may correct, update, recalculate, reclassify, or remove data and outputs as source data changes, errors are identified, methodologies are refined, or providers change. Historical outputs may therefore differ from later views of the same period. No output is guaranteed to remain available or unchanged.

5.5 Identifier masking and source access

FlightTrace may mask, abstract, suppress, delay, aggregate, transform, or withhold aircraft registration numbers, transponder identifiers, source records, underlying records, or other source-level identifiers in the Service. Your subscription provides access to the FlightTrace product outputs and features included in your plan, not a right to receive raw source records, internal mapping tables, or the data used to create an association or output.

6. Acceptable Use and User Responsibilities

You must comply with the FlightTrace Acceptable Use Policy, which is incorporated into these Terms. Without limiting that policy, you may not use the Service to:

• violate applicable law, regulation, court order, contractual restriction, or a duty of confidentiality or trust;
• submit, solicit, share, request analysis of, or facilitate the use of material nonpublic information or information obtained through a breach of duty;
• coordinate trading, manipulate or attempt to manipulate a market, or encourage unlawful trading activity;
• identify, locate, stalk, surveil, harass, threaten, dox, or target an individual person, including by combining Service outputs with other information to infer a person's current location;
• share credentials, provide multi-user or institutional access, resell access, or circumvent account, usage, rate, or security controls;
• scrape, crawl, systematically extract, bulk-download, or automate access except through an interface and within limits expressly authorized by FlightTrace;
• use Service output as an input to automated trading, order generation, smart routing, or another machine-driven execution system unless FlightTrace expressly authorizes that use in a separate written agreement;
• reverse engineer, decompile, disassemble, probe, or attempt to derive nonpublic source code, models, thresholds, methods, or security controls except to the limited extent applicable law expressly prohibits this restriction;
• upload malware, interfere with the Service, gain unauthorized access, or impose an unreasonable load on the Service; or
• infringe, misappropriate, or violate the intellectual property, privacy, publicity, contractual, or other rights of another person.

We may investigate suspected violations and may suspend or terminate access where reasonably necessary to protect the Service, users, third parties, or FlightTrace, or to comply with law.

7. Limited License; Intellectual Property

7.1 License to use the Service

Subject to these Terms and payment of applicable fees, FlightTrace grants you a limited, revocable, nonexclusive, nontransferable, nonsublicensable license during your authorized subscription or access period to use the Service through its intended user interface for your own individual research and analysis.

7.2 FlightTrace rights

As between you and FlightTrace, FlightTrace and its licensors retain all rights, title, and interest in the Service and its software, interface, design, compilations, selection and arrangement, data associations and mappings, analytics, models, documentation, trademarks, branding, and other protected materials, together with improvements and derivative works. These Terms do not transfer ownership of any FlightTrace intellectual property to you.

7.3 Permitted references and public commentary

You may refer in ordinary human-readable commentary or your own professional work product to individual observations obtained through your authorized use of the Service, provided that the use is incidental and not a recurring or systematic feed, dataset, dashboard, substitute access service, or redistribution of FlightTrace. Public commentary that identifies an observation as coming from FlightTrace must use reasonable attribution, such as "Source: FlightTrace" and, where practical, a link to flighttrace.co. Attribution does not expand the license granted by these Terms and does not imply that FlightTrace endorses your interpretation. Separate written terms may apply to API, institutional, media, recurring internal-feed, export, or redistribution rights.

7.4 Feedback

If you voluntarily submit feedback, suggestions, or ideas about the Service, you grant FlightTrace a worldwide, perpetual, irrevocable, royalty-free right to use and incorporate that feedback without restriction or compensation, provided this does not authorize us to publicly identify you as the source without permission.

8. Information You Submit

You retain your rights in content you submit to the Service, such as support messages, saved settings, notes, or other account content, to the extent you own those rights. You grant FlightTrace a nonexclusive, worldwide, royalty-free license to host, process, transmit, reproduce, and use that content only as reasonably necessary to provide, secure, support, and improve the Service, comply with law, and enforce these Terms. Our Privacy Policy describes how we handle personal information.

Do not submit information you are not authorized to provide. In particular, do not submit material nonpublic information, confidential deal information, personal data about another person that you lack authority to provide, or sensitive information that is unnecessary for the Service.

9. Third-Party Services and Data Providers

The Service depends on third-party providers for functions such as authentication, payment processing, hosting, cloud infrastructure, email delivery, mapping, and source data. Third-party services may be unavailable, delayed, changed, or discontinued, and may have their own terms and privacy practices. FlightTrace is not responsible for third-party products or services that you choose to use directly.

We may modify, replace, restrict, or remove a third-party integration or source if required by law, provider terms, security needs, source availability, or operational considerations. A change in a third-party source or integration may affect Service functionality or historical comparability.

10. Community Access

A subscription may include optional access to a members-only community hosted by Discord or another third-party platform. If you choose to connect Discord for community access, FlightTrace may use the limited account information and authorization described in the Privacy Policy to add, remove, or reconcile your community role based on subscription entitlement. Community participation is subject to these Terms, the FlightTrace Community Rules, and the host platform's terms. Community content posted by members reflects the views of those members, not FlightTrace. FlightTrace does not verify or endorse member commentary and does not treat community discussion as investment advice.

FlightTrace may moderate or remove community content and may restrict or revoke community access for violation of applicable rules. Unless a written subscription offer expressly states otherwise, loss or discontinuation of optional community access does not by itself entitle you to a refund for the remaining Service.

11. Privacy

The FlightTrace Privacy Policy explains how we collect, use, disclose, and retain personal information in connection with the Site and Service. By using the Service, you acknowledge that personal information will be handled as described in that policy and applicable law.

12. Changes, Beta Features, and Availability

FlightTrace may add, modify, test, limit, suspend, or discontinue features, data sources, interfaces, usage limits, or portions of the Service. A feature identified on the Site as "in development," "planned," "preview," "beta," or similar language is not part of the current paid Service unless the applicable checkout or plan description expressly says otherwise. A purchase should be based on the features available in the paid plan at the time of purchase, not on a development roadmap. Planned or preview features may change, be delayed, or never become generally available.

If we discontinue a material paid feature and applicable law or a written subscription commitment requires a remedy, we will provide the remedy required by that law or commitment. Otherwise, feature development and prioritization remain within FlightTrace's discretion.

13. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND ALL DATA, ANALYTICS, ALERTS, INDICATORS, OUTPUTS, CONTENT, AND OTHER MATERIALS AVAILABLE THROUGH IT ARE PROVIDED "AS IS" AND "AS AVAILABLE." FLIGHTTRACE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, TIMELINESS, RELIABILITY, AND WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

FLIGHTTRACE DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, COMPLETE, CURRENT, OR SUITABLE FOR A PARTICULAR DECISION; THAT AN OUTPUT CORRESPONDS TO A PARTICULAR REAL-WORLD EVENT; OR THAT HISTORICAL OR STATISTICAL RELATIONSHIPS WILL CONTINUE OR RECUR. NO STATEMENT OUTSIDE THESE TERMS CREATES A WARRANTY UNLESS FLIGHTTRACE EXPRESSLY STATES IN A SIGNED WRITING THAT IT IS A WARRANTY.

Some jurisdictions do not permit particular warranty exclusions. In those jurisdictions, the exclusions apply only to the maximum extent permitted by law.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FLIGHTTRACE AND ITS AFFILIATES, OFFICERS, MEMBERS, EMPLOYEES, CONTRACTORS, AGENTS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, LOSS OF GOODWILL, LOST TRADING OR INVESTMENT OPPORTUNITY, COST OF SUBSTITUTE SERVICES, OR DAMAGES ARISING FROM A TRADING, INVESTMENT, BUSINESS, OR OTHER DECISION, EVEN IF ADVISED THAT SUCH DAMAGES ARE POSSIBLE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF FLIGHTTRACE AND THE OTHER FLIGHTTRACE PARTIES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID TO FLIGHTTRACE FOR THE SERVICE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) US$100.

The limitations in this Section apply regardless of the form of action and to the maximum extent permitted by applicable law. They do not exclude liability that cannot lawfully be excluded or limited, including liability to the extent an exclusion would be invalid under applicable law.

15. Indemnification

To the maximum extent permitted by law, you will defend, indemnify, and hold harmless FlightTrace and its affiliates, officers, members, employees, contractors, agents, and licensors from third-party claims, losses, liabilities, damages, judgments, costs, and reasonable attorneys' fees arising from your unlawful or unauthorized use of the Service, your violation of these Terms or the Acceptable Use Policy, your violation of a third-party right, or content you submit in violation of your rights or obligations. This Section does not require indemnification to the extent a claim results from FlightTrace's own conduct for which indemnification may not lawfully be required.

16. Suspension and Termination

16.1 By you

You may cancel a subscription as described in Section 3 and may request account closure at admin@flighttrace.co. Subscription cancellation and account closure are different actions. Cancellation stops future renewal, while account closure ends access and may trigger deletion or retention of account data as described in the Privacy Policy.

16.2 By FlightTrace

FlightTrace may suspend or terminate access if you materially breach these Terms or an incorporated policy, fail to pay amounts due, create a security or legal risk, misuse the Service, or if we are required to do so by law. Where reasonably practicable and consistent with the nature of the issue, we may provide notice or an opportunity to cure before termination. We may terminate the Service generally subject to applicable law and any express written subscription commitment.

16.3 Effect

Upon termination, your license and right to access the Service end. Provisions that by their nature should survive will survive, including restrictions on misuse and redistribution, ownership, disclaimers, limitations of liability, indemnification, governing law and venue, and accrued payment obligations.

17. Arbitration Agreement and Class-Action Waiver

PLEASE READ THIS SECTION CAREFULLY. EXCEPT FOR THE CLAIMS AND REMEDIES EXPRESSLY EXCLUDED BELOW, YOU AND FLIGHTTRACE AGREE TO RESOLVE DISPUTES THROUGH BINDING INDIVIDUAL ARBITRATION RATHER THAN IN COURT.

17.1 Informal notice before arbitration

Before either party starts arbitration, that party must send the other a written notice describing the claimant, factual basis, specific relief requested, and enough information to identify the relevant account or transaction. Notices to FlightTrace must be sent to admin@flighttrace.co with the subject line “Notice of Dispute” and by mail to the address in Section 21. The parties will use reasonable good-faith efforts for 30 days after receipt of a complete notice to resolve the dispute informally.

17.2 Agreement to arbitrate

If a dispute is not resolved through Section 17.1, you and FlightTrace agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Service, a subscription, billing, or the parties’ relationship will be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) under the AAA Consumer Arbitration Rules then in effect, except as modified by this Section. The Federal Arbitration Act governs interpretation and enforcement.

17.3 Exceptions

Either party may bring an individual claim in small claims court if the claim qualifies and remains on an individual basis. Either party may seek temporary or preliminary injunctive relief in a court of competent jurisdiction when necessary to preserve the status quo or prevent imminent misuse of intellectual property, credentials, systems, or confidential information pending arbitration. A claim for public injunctive relief that applicable law does not permit the parties to waive or require to be decided in arbitration may be brought in court to the extent required by that law.

17.4 Individual proceedings only

YOU AND FLIGHTTRACE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF, CLAIMANT, OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING, EXCEPT TO THE EXTENT APPLICABLE LAW PROHIBITS THIS WAIVER.

17.5 Arbitration procedure and fees

The arbitration may be conducted by video conference, on written submissions, or in the county where you live, as the AAA Consumer Arbitration Rules permit. Allocation of fees will be governed by the AAA Consumer Arbitration Rules and applicable law.

17.6 Jury-trial waiver

To the extent a Dispute is subject to arbitration under this Section, you and FlightTrace waive the right to have that Dispute decided by a judge or jury in court.

17.7 Opt out

You may opt out of this arbitration agreement by sending an email to admin@flighttrace.co within 30 days after you first accept these Terms. Your notice must state that you are opting out and include the name and email address associated with your account.

17.8 Changes to arbitration terms

If FlightTrace later makes a material change to this Section 17, the change will not apply to a dispute of which FlightTrace had actual notice before the change became effective. For existing users, we will provide notice and obtain any renewed assent required by applicable law before a materially adverse change becomes binding.

17.9 Severability

If a final decision holds that a particular claim or remedy cannot lawfully be arbitrated or waived, that claim or remedy will proceed in court to the extent required by law, and the remainder of this Section will remain enforceable to the maximum extent permitted by law.

18. Governing Law and Venue

These Terms and any dispute arising out of or relating to these Terms or the Service are governed by the laws of the State of California, without regard to conflict-of-laws principles, except to the extent another law cannot validly be waived. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Unless applicable law requires otherwise, any action arising out of or relating to these Terms or the Service must be brought exclusively in the state or federal courts located in Los Angeles County, California, and you and FlightTrace consent to personal jurisdiction and venue in those courts.

19. Changes to These Terms

We may update these Terms prospectively. If a change materially and adversely affects an existing paid subscription, we will provide the notice and obtain any renewed consent required by applicable law before the change applies. Other changes become effective on the stated effective date after we post or otherwise provide the updated Terms. Continuing to use the Service after a change becomes effective constitutes acceptance only to the extent permitted by applicable law.

20. General

19.1 Entire agreement

These Terms, the policies incorporated into them, and the specific commercial terms presented for your subscription constitute the entire agreement between you and FlightTrace concerning the Service under these consumer terms and supersede prior statements on the same subject. A separate written agreement signed by FlightTrace controls over these Terms for the subject matter of that agreement.

19.2 Assignment

You may not assign or transfer these Terms or your account without FlightTrace's prior written consent. FlightTrace may assign these Terms in connection with a merger, reorganization, financing, sale of assets, or other transfer of the business or Service, subject to applicable law.

19.3 Severability and waiver

If a provision is held invalid or unenforceable, it will be enforced to the maximum lawful extent and the remaining provisions will remain in effect. A failure to enforce a provision on one occasion is not a waiver of that provision or any other right.

19.4 Force majeure

Neither party is liable for delay or failure to perform a nonpayment obligation caused by events beyond its reasonable control, including widespread network or infrastructure failures, government actions, labor disruptions, war, terrorism, civil disorder, natural disasters, or material outages of third-party providers, provided this Section does not excuse obligations that applicable law does not permit the parties to excuse.

19.5 No agency or fiduciary relationship

These Terms do not create a partnership, joint venture, employment, agency, brokerage, advisory, fiduciary, or similar relationship between you and FlightTrace.

19.6 Electronic records and notices

You agree to receive account, subscription, legal, and service notices electronically at the email address associated with your account or through the Service, subject to any nonwaivable notice requirements. You are responsible for keeping your account email current.

21. Contact

Flight Trace LLC, doing business as FlightTrace

Email: admin@flighttrace.co

Billing and cancellation: billing@flighttrace.co

Mail: 2108 N St #17431, Sacramento, CA 95816

Schedule A — Acceptable Use Policy

This Acceptable Use Policy ("AUP") applies to the FlightTrace Service and is incorporated into the FlightTrace Terms of Service. Capitalized terms not defined here have the meanings given in the Terms.

1. Individual Research Use

FlightTrace consumer accounts are for individual research and analysis. You may use the Service for your own research and may incorporate isolated, human-readable observations into your own analysis or professional work product, subject to the limits below.

An individual subscription does not authorize an organization, employer, fund, publisher, advisory business, customer group, or other third party to receive recurring or systematic access to FlightTrace through your account.

2. Material Nonpublic Information and Duties

Do not submit, request, solicit, share, analyze through the Service, or facilitate the use of material nonpublic information, confidential deal information, or information obtained in breach of an employment, fiduciary, contractual, confidentiality, or other legal duty.

Do not use FlightTrace to evade a personal-trading restriction, preclearance requirement, blackout period, restricted list, or similar obligation.

3. Trading, Manipulation, and Automation

Do not coordinate trades, organize group buying or selling, manipulate or attempt to manipulate a market, operate a pump-and-dump scheme, front-run another person, or encourage unlawful trading activity.

Do not use FlightTrace output as an input to automated trading, order generation, smart routing, or machine-driven execution unless FlightTrace expressly authorizes that use in a separate written agreement.

FlightTrace observations are research inputs, not trade instructions or predictions of a corporate event.

4. No Individual Targeting

Do not use the Service to identify, locate, stalk, surveil, harass, threaten, dox, or target an individual person. Do not combine FlightTrace output with other information to infer a person's current location, home, travel itinerary, or private movements.

Company-level, fleet-level, aircraft-level, route-level, and historical research is permitted when it does not cross into targeting an identified individual.

5. Access, Scraping, and Security

Do not share credentials, provide multi-user or institutional access, resell account access, circumvent usage or rate limits, or defeat authentication or security controls.

Do not scrape, crawl, systematically extract, bulk-download, or automate access except through an interface and within limits expressly authorized in writing by FlightTrace.

Do not reverse engineer, probe, decompile, disassemble, or attempt to derive nonpublic source code, models, thresholds, mapping logic, or security controls except to the limited extent applicable law makes a restriction unenforceable.

Do not upload malware, interfere with the Service, attempt unauthorized access, or impose an unreasonable operational load.

6. Professional Work Product and Internal Use

You may quote or discuss individual FlightTrace observations in your own human-authored professional work product for an employer or client when that use is incidental to your analysis and does not substitute for a FlightTrace subscription.

You may not provide a recurring feed, alert service, dashboard, database, systematic report, bulk export, or recurring internal distribution of FlightTrace outputs to an organization or third parties under an individual consumer account. Those uses require a separate written institutional, API, media, or redistribution agreement if FlightTrace offers one.

7. Public Commentary and Attribution

You may refer publicly to individual observations obtained through authorized use if you do not bulk reproduce or systematically redistribute FlightTrace data, present an output as a verified corporate event, or imply FlightTrace endorses your thesis.

When public commentary identifies an observation as originating from FlightTrace, use reasonable attribution such as "Source: FlightTrace" and, where practical, link to flighttrace.co. Attribution does not grant additional data or redistribution rights.

8. Identifier Masking and Source Records

FlightTrace may mask, abstract, suppress, delay, aggregate, transform, or withhold aircraft registration numbers, transponder identifiers, source records, underlying records, and other source-level identifiers. An account provides access to the product outputs included in the plan, not to FlightTrace's raw source records, internal mapping tables, or proprietary association logic.

Do not attempt to circumvent or reverse a masking or withholding control.

9. Rights of Others and Unlawful Use

Do not use the Service to infringe intellectual-property, privacy, publicity, contractual, or other rights; to violate law, regulation, court order, or legal duty; or to send spam, phishing, scams, threats, or abusive content.

10. Enforcement

FlightTrace may investigate suspected violations and may suspend or terminate access, restrict features, remove community access, or take other reasonable steps to protect the Service, users, third parties, or FlightTrace and to comply with law.

Repeated or serious violations may result in termination without refund to the extent permitted by the Terms and applicable law.

Schedule B — Subscription, Cancellation & Refund Policy

This Subscription, Cancellation & Refund Policy applies to automatically renewing consumer subscriptions to the FlightTrace Service offered by Flight Trace LLC, a Delaware limited liability company doing business as FlightTrace ("FlightTrace"). It is incorporated into the FlightTrace Terms of Service.

1. Subscription Terms Shown at Checkout

Before you purchase an automatically renewing subscription, the checkout flow will clearly and conspicuously present the material renewal terms in proximity to the request for your consent, including:

• the subscription price and billing frequency;
• the length of the initial and renewal periods;
• that the subscription renews automatically unless you cancel;
• the method or methods available to cancel;
• any free-trial, promotional-price, or introductory-period terms and the price that applies afterward; and
• any written founding, promotional, or price-lock commitment that applies to the offer.

We will obtain your affirmative consent to the automatic-renewal terms before charging you. We will not rely on a prechecked box, silence, or inactivity as consent.

1.1 Evaluation preview

A manually approved evaluation preview that requires no payment card, creates no charge, and does not automatically convert into a paid subscription is not an automatically renewing paid trial. FlightTrace may currently offer a single 72-hour evaluation preview per person on that basis. If you later choose to subscribe, the paid subscription begins only through a separate checkout in which the then-current price and renewal terms are presented and affirmatively accepted.

2. Payment Authorization

When you subscribe, you authorize FlightTrace and Stripe, our payment processor, to charge the payment method you provide for the amount and at the frequency disclosed at checkout until you cancel or the subscription otherwise terminates. Stripe handles payment-card information. FlightTrace does not store your full card number.

Taxes may be added where required. If a payment fails, we may retry the payment method and may suspend paid access while the amount remains unpaid.

3. Post-Purchase Acknowledgment

After an online purchase, we will send or otherwise provide an acknowledgment you can retain. It will identify your subscription and include or provide clear access to:

• the automatic-renewal terms and billing frequency;
• the cancellation policy and an online cancellation method;
• this refund policy;
• FlightTrace contact information; and
• any additional information required for a promotional offer, free trial, or other subscription structure.

4. Renewal and Reminder Notices

4.1 Annual subscriptions

If your subscription has an initial term of one year or longer and renews automatically, we will provide a renewal notice within the period required by applicable law before the renewal. For California consumer subscriptions, that notice will be sent at least 15 days and not more than 45 days before renewal. We will also provide the annual reminder required for an annual automatic-renewal agreement, and we may combine notices where lawful and practical.

4.2 Free trials and extended promotional periods

If an automatic-renewal offer includes a free trial or promotional or discounted price that lasts more than 31 days, we will provide the advance reminder required by applicable law before the trial or promotional period ends. For California consumer subscriptions, the reminder is sent at least 3 days and not more than 21 days before the applicable period expires.

4.3 Price changes and other material renewal changes

We will provide advance notice of a material change to the renewal terms when required by law. If we change the fee charged under an existing California automatic-renewal subscription, we will provide a clear notice of the fee change and cancellation information no less than 7 days and no more than 30 days before the new fee takes effect.

Electronic renewal or change notices may include a direct link to the online cancellation process.

5. How to Cancel

5.1 Online cancellation

If you subscribed online, you may terminate automatic renewal online, at will, through the cancellation control made available in your account or another immediately accessible online method identified by FlightTrace. We will not require a telephone call or additional steps that obstruct or unreasonably delay cancellation.

5.2 Authentication

We may require you to sign in or otherwise authenticate to protect your account before processing an online cancellation. If you are unable or unwilling to authenticate online, you may request cancellation by email at billing@flighttrace.co. The primary online cancellation route is the Stripe Customer Portal or another account-linked online control made available by FlightTrace.

5.3 Retention offers

If we present an optional discount, benefit, or information about the effect of cancellation during an online cancellation flow, a prominent cancellation control will remain available so that you can proceed without being obstructed or delayed.

5.4 Effective date of cancellation

Unless the offer expressly states otherwise or applicable law gives you an earlier termination right, cancellation stops future renewals and takes effect at the end of your current paid subscription period. Your paid access ordinarily remains available through that date, subject to the Terms of Service.

6. Refund Policy

Except where FlightTrace expressly offers a written money-back guarantee or applicable law requires otherwise, subscription charges are nonrefundable after they are charged. We do not provide prorated refunds or credits for unused time, partial billing periods, downgrades, failure to use the Service, or cancellation during a paid period.

If FlightTrace makes an unauthorized or erroneous charge, contact billing@flighttrace.co with enough information to identify the account and transaction. We will investigate and correct confirmed billing errors. This process does not limit rights you may have under applicable payment-network rules or nonwaivable law.

7. Promotional and Price-Lock Offers

A promotional, founding, or price-lock offer applies only if FlightTrace states the commitment in writing as part of the offer. If a founding offer states that the founding rate remains locked while the subscription stays continuously active, the locked rate continues for that active subscription even if later new subscribers are charged a higher price. The lock ends when the subscription is canceled or otherwise terminates, unless the written offer expressly states a different rule. A temporary payment failure during the disclosed retry period does not by itself terminate a continuously active price lock.

8. Failed Payments and Subscription Status

If a scheduled charge fails, we may retry the payment method and provide the payment-retry or grace period disclosed in the applicable offer or account notice. FlightTrace currently expects a retry window in the range of 7 to 14 days, but the final customer-facing offer controls once the exact window is selected. Paid access may be suspended while payment remains unresolved. If payment is not cured within the stated retry period and the subscription terminates, any founding or promotional price lock ends unless the written offer expressly says otherwise.

9. Records and Communications

We maintain subscription, transaction, consent, renewal, cancellation, acknowledgment, and notice records for operational, legal, accounting, fraud-prevention, and compliance purposes. For California automatic-renewal consent, FlightTrace maintains verification of affirmative consent for at least three years or one year after the contract terminates, whichever period is longer. FlightTrace also retains records reasonably sufficient to identify the recipient, content or template/version, date, and transmission or delivery status of renewal, annual, fee-change, and cancellation notices. We may send subscription communications to the email address associated with your account and through the Service. Keep your account information current.

Schedule C — Community Rules

Welcome to the FlightTrace Community

This is an optional space for eligible FlightTrace members. Participation is voluntary and is subject to these rules, Discord's applicable terms and community guidelines, and the FlightTrace Terms of Service and Privacy Policy. By joining or participating, you agree to those rules. If you do not agree, do not participate.

1. Adults and active users only. You must be at least 18 years old and an eligible FlightTrace user in good standing. Community access may be added, removed, or reconciled based on the subscription entitlement associated with the FlightTrace account you connected.

2. Nothing here is investment advice. FlightTrace and its community do not provide investment advice, recommendations, or solicitations to buy, sell, or hold any security. FlightTrace outputs are statistical observations of flight activity, not predictions that a merger, deal, financing, or corporate event is happening or will happen. Do your own research and comply with the rules that apply to you.

3. No material nonpublic information. Do not share, post, solicit, request, or ask anyone to analyze material nonpublic information, or information obtained in breach of a duty of confidentiality, employment obligation, fiduciary duty, contract, or law. Do not discuss trading on inside information.

4. No coordinated trading or market manipulation. Do not organize, coordinate, encourage, or solicit group trades. No pump-and-dump activity, coordinated buying or selling, paid signals, front-running, or conduct intended to manipulate a security's price.

5. Speculate, but label it. Reasoned speculation from public and authorized research is permitted, but distinguish your inference from fact. Do not present a flight pattern as confirmation that a corporate event is occurring. If you hold a position in a company you are discussing, disclose that fact.

6. Do not redistribute FlightTrace data or outputs. You may discuss individual observations and your own experience with the product, but do not bulk reproduce, export, resell, publish, or systematically share FlightTrace data or outputs. Describe and analyze; do not dump datasets.

7. Do not target individuals. Aircraft, fleets, companies, routes, and historical activity are the intended subjects of discussion. People are not. Do not use or combine flight data to locate an identified person, determine where a person lives or is now, stalk, harass, threaten, or dox anyone.

8. Be civil and respect rights. No harassment, hate speech, threats, discrimination, sexual content, spam, scams, phishing, malware, impersonation, or infringement of another person's intellectual-property or other rights.

9. No unsolicited promotion. No advertising, recruitment for funds or trading groups, selling, or self-promotion without prior permission from FlightTrace.

10. You are responsible for your own compliance. You are responsible for securities laws and for personal-trading, preclearance, blackout, restricted-list, employer, fiduciary, contractual, and regulatory obligations that apply to you.

11. Discord account linking and privacy. If you connect Discord through FlightTrace, FlightTrace currently receives your Discord account ID and username and stores those values with the link timestamp in private FlightTrace account metadata so your community entitlement can be provisioned. FlightTrace does not persist the Discord OAuth access token after the connection completes. Messages and other community activity remain hosted by Discord under Discord's terms and privacy practices.

12. Reporting and moderation. Report problems by direct message to the FlightTrace moderator account or by email to discord@flighttrace.co. FlightTrace may warn, mute, remove, or ban members and may remove content for violation of these rules, Discord rules, or the FlightTrace Terms. At launch, the founder is the sole FlightTrace moderator.

13. Changes. FlightTrace may update these rules. Continued participation after an updated version becomes effective constitutes acceptance to the extent permitted by law.

Community content reflects the views of its authors, not FlightTrace, and is not investment advice.